We are reopening Grand Rose SPA sauna center at 1st of June
We are happy to announce that our accommodation services are available for customers again from May 18th 2020, following the rules and regulations given by the Estonian government and the national health authorities. The well-being and safety of our customers and our staff is our top priority. For safety reasons we are introducing special arrangements in our services.
Until opening of spas and saunas we offer to the hotel guests the use of privat out-door sauna with friends or family.
Beauty salon and restaurant Rose are already open as well and are waiting for You!
All unused gift cards which have expiry dates from 13th of March to 1st of June 2020 are given an extended validity. They are valid until 31st of August.
We wish you warmly welcome to Grand Rose SPA Hotel
Press release on 14.03.2020
Grand Rose SPA Hotel will be closed on the 15th of March in the hopes of opening again soon.
Dear friends of Grand Rose Spa
Because of the fast spread of the coronavirus and the national emergency that the Estonian Government has declared, we have to make some hard choices in order to care for the safety of our customers and staff.
We have decided to close Grand Rose SPA hotel, the spa and the restaurant beginning from Sunday 15th of March at 2 PM, initially for one week until the 22nd of March.
Further decisions will be made according to the developments in Estonia.
We would like to keep our clients and staff safe and that is the main reason, why we are closing.
The second reason for closure is economic. Because of the fast spread of the virus in Saaremaa, the occupancy in our hotel has decreased to 5-10% for the next week. In a situation like that, we would not be able to keep the complex running in the longer perspective. We would have to start decreasing the number of staff and for that, we are not prepared. The majority of the staff has been working here since the opening in 2006. Today we are forced to send our staff to a vacation, but we believe that we are able to overcome this situation.
We can assure you, that there has been no one diagnosed with the COVID-19 virus in the hotel.
NB! We will get in contact with all the clients who have made their reservation.
We hope to be back on track as soon as possible and come out of this stronger and better than ever.
See you soon!
Team of Grand Rose SPA