Loyalty card terms and conditions
The loyalty card as the club membership card is a discount card which gives customers of the Tallinn Viimsi SPA Hotel, Meresuu SPA Hotel and the Grand Rose SPA Hotel (hereafter called the ‘SPA’) reduce rates on our accommodation, and on our rejuvenation, health, beauty and sports facilities.
- The loyalty card is for the person named only and may not be used by other people.
- To apply for the loyalty card you have to be at least 12 years old.
- The legal fee for the loyalty card program is 35 €.
- The benefits are only applicable to the cardholder unless the SPA has specified that additional benefits are available for the cardholder’s family members or friends.
- Please inform the SPA administrator if you lose your loyalty card. The fee for issuing a new card is 7 euro.
- The SPA is not responsible for the customer’s personal property, or liable for any illness or accident caused by the customer’s own actions or force majeure.
- Please present your loyalty card to the attendant before making a purchase.
- The holder of the loyalty card shall inform the SPA administration of any change of address, so that the holder may continue to receive special offers and benefits.
- The SPA has the right to revoke the loyalty card if:
- the cardholder has passed the card on to a third party
- the cardholder has entered incorrect personal data on the loyal card customer form
- the cardholder behaves inappropriately towards other SPA customers or has intentionally soiled or damaged SPA property
- Personal seasonal offers, for loyalty card holders only
- Priority on the waiting list
- Info about events and offers by e-mail
Loyalty card benefits
As a loyalty card holder, a range of benefits are available to you:
- Tallinn Viimsi SPA Hotel and Grand Rose SPA Hotel: accommodation 10% off (valid for bookings made by telephone or e-mail).
- Tallinn Viimsi SPA Hotel and Grand Rose SPA health and spa packages 10% off (valid for bookings made by telephone or e-mail).
Tallinn Viimsi Spa Hotel
- Tallinn Viimsi SPA Beauty and Health Center products and services 10% off
- Tallinn Viimsi SPA Hair Salon services 10% off
- Tallinn Viimsi SPA Hotel Sports Club and Sauna Center services up to 30% off
- SPA18+ entrance 20% off
- SPA18+ products and services 10% off
- 3 hours of free childcare during using services of Tallinn Viimsi SPA Hotel (for children from 3 years)
- Children’s Centre Rõõmupisik cafe food and drink 10% off
- Black Rose Pub 10% off
- Tallinn Viimsi SPA restaurant, beverages 10% off
- Sushi Time Restaurant 10% off
- Tallinn Viimsi SPA Hotel opticians “Pere Optika” 10% off (frames + spectacle lenses)
- “Ars Medica” private cosmetic surgery clinic 5% off (max. discount 64 eur)
Grand Rose SPA Hotel and Meresuu SPA Hotel
- Sauna Center entrance 20% off
- Restaurant a la carte menu 10% off
- SPA and Beauty Center, treatments and services 10% off
- SPA and Beauty Center, all products 10% off
The discounts listed apply to standard prices only and cannot be used in conjunction with special offers.
The Tallinn Viimsi Spa Hotel, Meresuu SPA Hotel and the Grand Rose Spa Hotel have the right to make changes to the Loyalty Card Program and its terms and conditions.